Business growth

Smart Kirana = Happy Customers + Bigger Sales!

Beat the Big Apps at Their Own Game!

आजकल तो सब कुछ “10-minute delivery” का ज़माना है!
But as a kirana store or general store owner, does that mean game over?
बिलकुल नहीं!


At Ajanta Soya Limited, we believe small shops are the heart of every neighbourhood. And with a few smart moves, you can easily give the online apps some tough competition.

First, Let’s Talk Honestly – Why Are Customers Disappearing?

Simple answer – “ऑनलाइन में सब मिलता है, वो भी जल्दी और डिस्काउंट के साथ!”
But don’t worry. You can turn the game in your favour with these six easy tricks:

🛍️ 1. Combo Offers – Small Budget, Big Happiness

What to do: Mix slow-selling items with popular ones.

Example: “4 पैकेट maggi लो और ₹2 बचाओ tomato Sause  पर!”

Why it works: Customers feel they’re getting value, and you get to clear old stock. Win-win!

📱 2. Go Digital – Be Where Your Customers Are

What to do: List your shop on Google, ONDC, or even on your housing society WhatsApp group!


Why it works: जब लोग सर्च करते हैं “आटा near me” – make sure they find आपका नाम, ना कि कोई fancy delivery app.

🛵 3. Local Delivery – Fast and Trustworthy Service

What to do: Deliver nearby via WhatsApp, your delivery boy, or use Dunzo/Porter.


Example: “Just one call and oil, salt, and biscuits are at the doorstep!”

Why it works: When customers trust your shop, they’d rather order from you than risk ordering from a stranger online.

📊 4. Smart Inventory – Always Say ‘Yes, We Have It’

What to do: Track what sells fast.
Use a diary, Excel, or free apps like “Zyka”

 Why it works: कोई भी ये सुनना पसंद नहीं करता – “बस अभी खत्म हो गया”. Always be stocked on what sells!

🎉 5. Make Your Store Fun – More Than Just a Grocery Stop

What to do:

  • Host small tastings – “आंटी, नया सरसों तेल में पकौड़ा टेस्ट कीजिए!”
  • Sunday discount for regulars or fun activities for kids
    Why it works: Apps कभी भी मुफ़्त मुस्कान या चाय पर गपशप नहीं दे सकते। आप दे सकते हैं।

💬 6. WhatsApp is Your Free Marketing Tool

What to do:

  • Offers भेजो: “आज दाल पर ₹10 की छूट!”
  • Updates दो: “ताज़ा ब्रेड अभी-अभी आया है!”
  • Feedback पूछो: “आंटी, सब्ज़ी ठीक लगी?”


Why it works: आप उनके दिमाग़ में बने रहते हो… और फ़ोन में भी!

🙌 Small Stores are Not Dying – They’re Upgrading!

These smart tricks help you

  • Sell better
  • Build stronger customer relationships
  • And turn your shop into “Store 2.0” 🚀

Always remember—no app can replace the personal bond, trust, and familiarity your customers have with you.

So go ahead—make these small changes, and show the 10-minute delivery guys that the neighborhood kirana still runs the show!